Nexa™ Frequently Asked Questions

Have questions about our Nexa products? Read our FAQ and get answers!

October 21, 2021

Q: What products go into the Nexa dispensing unit?
A: Nexa dispensers will dispense foams, liquids and gels without any modifications to the dispenser. You will just need to insert a different bottle to switch between these styles of products.

Q: Can both Ecolab Core and Keystone branded products be used in the same dispenser?
A: Yes, as long as the appropriate bottle size is being used for the dispenser
Nexa Compact dispenser: 750 mL Nexa bottle
Nexa Classic dispenser: Both 750 mL and 1200 mL Nexa bottles

Q: Will competitor’s product fit in our unit? Can we make our product cartridge fit in a competitor unit?
A:  I) You should not be able to put any other bottle into the dispenser except for the Nexa™ 750mL and 1250mL bottles. These bottles will not work in competitor dispensers. 
II) Note the 750 mL Nexa bottle is designed to fit into both the compact (750 mL) and classic (1250 mL) dispenser sizes.

Q: What are the sizes of the Nexa™ compact and classic dispensers? 
A: Compact: Height-9.3”, Width-5.5”, Depth-4”
     Classic: Height-11.1”, Width-6.1”, Depth-4”

Q: Has anything been done to help prevent the spread of germs while using the manual dispenser? 
A:  I) Nexa manual dispensers have a registered silver additive molded into the plastic of the push bar as a layer of antimicrobial protection to inhibit the growth of bacteria, mold and mildew. 
II) The additive lasts the useful lifetime of the dispenser because it won’t wash off or wear away

Q: Do I need to open the dispenser to see the expiration date?
A: No, you can see the expiration date through the side windows. It is printed on the bottle.

Q: How do I know when the product is low?
A: There are sight windows on both sides of the dispenser to view the product level. You can also open the front cover of the dispenser to get a full view of the product bottle. 

Q: Does the unit come with batteries? How long should they last?
A: I) The unit comes with either 3 “C” cell batteries or 3 “D” cell batteries depending on what size dispenser you have. The batteries are already installed in the dispenser- you just need to remove the battery pull tab sticking out of the battery compartment to activate the dispenser.
II) Estimated battery life is 50 months for the classic dispenser and 23 months for the compact dispenser- assuming 50 dispenses per day.


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